Terms and Conditions

Last updated: April 25, 2026

Astero Digital Ltd (“Astero Digital”, “we”, “us”, or “our”) provides the Services.

These Terms and Conditions (“Terms”) govern your access to and use of the website at astero.in and any related software, applications, website-building tools, content management system, AI-enabled features, integrations, support services, and other products or services provided by Astero Digital Ltd (collectively, the “Services”).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services.

If you use the Services on behalf of a company, organisation, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms. In that case, “you” and “your” refer to both you and that entity.

These Terms should be read together with our Privacy Policy, Cookie Policy, and Refund Policy.

1. About Us

Astero Digital Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: contact@astero.in
Website: astero.in

2. The Services

2.1 Description of the Services

Astero Digital Ltd provides a software-as-a-service platform that enables users to create accounts, order websites, build and manage websites through our content management system, and access related digital tools, support, AI-enabled features, and integrations.

2.2 Scope of the Services

The Services may include hosted software, dashboards, subscription plans, website management tools, customer support features, AI-assisted functionality, and third-party integrations.

2.3 Changes to the Services

We may modify, improve, replace, suspend, or discontinue any part of the Services at any time where reasonably necessary for maintenance, security, legal compliance, technical changes, or commercial reasons.

2.4 Availability of Features

We do not guarantee that any particular feature, integration, or functionality will remain available for any specific period.

3. Eligibility and Accounts

3.1 Minimum Age and Capacity

You must be at least 18 years old, or the age of legal majority in your jurisdiction if higher, to create an account or purchase the Services.

3.2 Account Registration

To access certain Services, you must register for an account and provide accurate, current, and complete information.

3.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities carried out under your account.

3.4 Security Notifications

You must notify us immediately at contact@astero.in if you become aware of any unauthorised access to your account or any other security incident affecting your account.

3.5 Verification and Access Controls

We may refuse registration, suspend access, or require identity or payment verification where reasonably necessary for fraud prevention, legal compliance, or operational security.

4. Free Trial

4.1 Availability of Free Trials

We may offer a free trial of certain Services for seven days or such other trial period as stated on the website or during sign-up.

4.2 Trial Eligibility and Scope

Free trial eligibility, scope, and functionality may vary by product, plan, user, promotion, or region.

4.3 Changes to Free Trials

We reserve the right to modify, withdraw, limit, or terminate any free trial offer at any time.

4.4 Conversion to Paid Services

Unless expressly stated otherwise, access to paid Services will require payment at the end of the trial period if you choose to continue.

5. Orders, Subscriptions, and Payment

5.1 Fees and Charges

Certain Services are provided on a paid subscription or one-time paid basis. By placing an order or subscribing, you agree to pay all applicable fees, taxes, and charges associated with your selected Services.

5.2 Billing in Advance

Subscription fees are billed in advance for the applicable billing cycle unless expressly stated otherwise.

5.3 Automatic Renewal Authorisation

If your subscription renews automatically, you authorise us and our third-party payment provider, including Stripe, to charge your selected payment method at the start of each renewal period unless you cancel before renewal.

5.4 Payment Method Requirements

You must provide valid and up-to-date payment details. If payment cannot be successfully processed, we may suspend or restrict access to the relevant Services.

5.5 Pricing Changes

We may amend pricing, introduce new charges, or modify plan features from time to time. Where changes affect an existing recurring subscription, we will use reasonable efforts to provide prior notice.

5.6 Taxes

All fees are exclusive of taxes unless expressly stated otherwise. You are responsible for any applicable taxes, levies, duties, or similar governmental charges.

6. Refund Policy

6.1 Trial-Based Evaluation

We provide a seven-day free trial to allow prospective customers to evaluate the Services before making payment.

6.2 Non-Refundability After Payment

Accordingly, once payment has been made for any subscription, plan, add-on, setup, custom work, or other paid Service, all fees are generally non-refundable except where a refund is required by applicable law or where we expressly provide otherwise under a plan, promotion, billing policy, service description, or written communication.

6.3 Effect of Cancellation on Refunds

Cancellation stops future renewals but does not entitle you to a refund for the current billing period or for any unused portion of the Services.

6.4 Non-Refundable One-Time Services

Add-ons, one-time services, setup fees, customisations, and similar non-subscription purchases are non-refundable once purchased or once work has commenced.

6.5 Statutory Rights

Nothing in these Terms limits any non-excludable rights you may have under consumer protection law.

7. Cancellation, Suspension, and Termination

7.1 Cancellation by You

You may cancel your subscription or stop using the Services at any time through your account settings, where available, or by contacting us at contact@astero.in.

7.2 Effective Date of Cancellation

If you cancel a paid subscription, cancellation will ordinarily take effect at the end of the current paid billing period unless otherwise stated.

7.3 Suspension and Termination by Us

We may suspend, restrict, or terminate your access to the Services immediately where:

• you breach these Terms;
• payment is overdue, reversed, or disputed;
• we reasonably suspect fraud, abuse, unlawful activity, or a security risk;
• we are required to do so by law or by a competent authority;
• continued provision of the Services is no longer commercially or technically feasible.

7.4 Effect of Suspension or Termination

On termination or cancellation, your right to access and use the Services will cease immediately or at the end of the applicable paid period, depending on the circumstances.

8. Customer Data and Deletion

8.1 Meaning of Customer Data

“Customer Data” means any data, content, materials, text, images, files, prompts, submissions, designs, settings, or other information uploaded, submitted, created, stored, or processed by you through the Services.

8.2 Ownership of Customer Data

You retain ownership of your Customer Data, subject to the rights granted by you under these Terms.

8.3 Retention Period After Cancellation

Following cancellation, termination, or expiry of a website service, we may retain Customer Data associated with the affected website or hosted environment for up to 15 days for account recovery, operational continuity, backup cycles, legal compliance, fraud prevention, dispute handling, or other legitimate business purposes.

8.4 Deletion of Customer Data

After that period, we may delete live website Customer Data without further notice, unless a longer retention period is required by law or justified by legitimate legal, security, backup, or operational needs. Billing records, security logs, and other records that we are required or entitled to retain may be kept for longer in accordance with applicable law and our internal retention practices.

8.5 Your Backup Responsibilities

You are responsible for exporting or backing up any Customer Data you wish to retain before cancellation or termination and before the end of any applicable retention period.

9. Licence to Use Customer Data

9.1 Licence Granted to Astero Digital

You grant us a non-exclusive, worldwide, royalty-free licence to host, copy, store, process, transmit, adapt, display, and otherwise use Customer Data to the extent reasonably necessary to:

• provide, maintain, and operate the Services;
• secure, monitor, troubleshoot, and improve the Services;
• create backups and maintain infrastructure;
• provide support;
• operate AI-enabled features and integrations where applicable and permitted by law.

9.2 Your Warranties in Relation to Customer Data

You represent and warrant that you have all rights, licences, permissions, and lawful bases necessary for your Customer Data to be processed through the Services.

10. Acceptable Use

10.1 General Use Obligations

You must use the Services only in compliance with these Terms and all applicable laws and regulations.

10.2 Prohibited Conduct

You must not, and must not permit any other person to:

• use the Services for unlawful, fraudulent, deceptive, or harmful purposes;
• upload, store, publish, or distribute content that is illegal, infringing, defamatory, obscene, abusive, threatening, hateful, discriminatory, or otherwise objectionable;
• infringe the intellectual property, privacy, publicity, confidentiality, or other rights of any person;
• impersonate any person or entity or misrepresent your identity or affiliation;
• interfere with or disrupt the integrity, security, or performance of the Services;
• gain or attempt to gain unauthorised access to the Services, systems, or networks;
• reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Services except to the extent expressly permitted by law;
• use bots, scrapers, or automated tools in an abusive, excessive, or unauthorised manner;
• introduce malware, viruses, malicious code, or harmful material;
• use the Services to build or support a competing service through unauthorised copying or misuse.

10.3 Investigation and Enforcement

We may investigate suspected misuse and may remove content, suspend access, or terminate accounts where we reasonably believe these Terms have been violated.

11. Your Responsibility for Websites and End Users

11.1 Your Compliance Responsibilities

If you use the Services to create, manage, operate, or publish a website or digital presence, you are solely responsible for:

• the lawfulness and accuracy of the content published;
• your dealings with your own customers, visitors, leads, or end users;
• compliance with applicable law, including privacy, cookies, consumer, advertising, accessibility, and sector-specific requirements;
• providing your own terms, privacy notice, cookie disclosures, and other required notices where applicable.

11.2 Your Role as Controller

Where we process personal data on your behalf through the Services, you acknowledge that you may act as controller of that data and remain responsible for your own legal compliance obligations.

12. AI Features

12.1 Availability of AI Features

The Services may include AI-enabled features.

12.2 Review of AI Outputs

AI-generated output may be inaccurate, incomplete, misleading, unsuitable, or unavailable. You are solely responsible for reviewing, validating, and approving any AI-generated output before relying on it or publishing it.

12.3 Prohibited Use of AI Features

You must not use AI-enabled features in a manner that violates applicable law, infringes third-party rights, or exposes personal, confidential, or regulated data in breach of your obligations.

12.4 No Warranty for AI Output

We do not warrant that AI-generated output will be accurate, unique, non-infringing, or fit for any particular purpose.

13. Third-Party Services and Integrations

13.1 Availability of Integrations

The Services may interoperate with third-party services, applications, plugins, payment providers, analytics platforms, advertising tools, communication tools, or integrations.

13.2 No Responsibility for Third-Party Services

We do not control and are not responsible for any third-party services, including their availability, content, security, acts, omissions, or privacy practices.

13.3 Third-Party Terms Apply

Your use of third-party services is governed by the separate terms and policies of those third parties.

13.4 Changes to Integrations

We may add, remove, suspend, or change integrations at any time for security, legal, technical, or commercial reasons.

14. Intellectual Property Rights

14.1 Ownership of the Services

The Services, including all software, code, platform elements, interface design, branding, graphics, content, and related intellectual property rights, are owned by or licensed to Astero Digital Ltd.

14.2 Reservation of Rights

Except for the limited rights expressly granted under these Terms, no rights, title, or interest in the Services or our intellectual property are transferred to you.

14.3 Limited Licence to Use the Services

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the term of your subscription or authorised access.

15. Publicity

15.1 Use of Customer Names and Logos

We will not use your name, trade marks, logos, or branding in our marketing materials, website, customer lists, case studies, or promotional content without your prior written consent.

15.2 Withdrawal of Consent

If you provide such consent, you may withdraw it at any time by written notice, and we will cease future use within a reasonable period.

16. Service Availability

16.1 No Guaranteed Availability

We will use reasonable skill and care in providing the Services, but we do not guarantee uninterrupted, timely, secure, or error-free availability.

16.2 Causes of Interruption

The Services may be unavailable from time to time due to maintenance, upgrades, third-party outages, infrastructure failures, cyber incidents, force majeure events, or other matters beyond our reasonable control.

16.3 No Service Level Commitment

We do not provide any uptime commitment, service level agreement, or guaranteed response time unless expressly agreed by us in writing.

17. Privacy and Data Protection

17.1 Privacy Policy

Our collection and use of personal data is governed by the Privacy Policy.

17.2 Data Processing Agreements

Where required by applicable law, the parties may enter into a separate data processing agreement in relation to personal data processed by us on your behalf.

17.3 Your Compliance Obligations

You are responsible for ensuring that you have all necessary rights, notices, consents, and lawful bases for any personal data that you upload to or process through the Services.

18. Disclaimers

18.1 Services Provided As Is

To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis.

18.2 No Specific Warranties

We do not warrant that:

• the Services will meet your specific requirements;
• the Services will be uninterrupted, secure, or error-free;
• defects will always be corrected;
• any output, analytics, data insight, or AI-generated material will be accurate, complete, reliable, or fit for purpose.

18.3 Non-Excludable Rights

Nothing in these Terms excludes any right or warranty that cannot lawfully be excluded.

19. Limitation of Liability

19.1 Liability That Cannot Be Excluded

Nothing in these Terms excludes or limits liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• any other liability that cannot lawfully be excluded or limited.

19.2 Excluded Categories of Loss

Subject to clause 19.1, we shall not be liable for any indirect, incidental, special, punitive, or consequential loss, or for any loss of profits, revenue, business, contracts, goodwill, data, reputation, anticipated savings, or opportunity.

19.3 Cap on Liability

Subject to clauses 19.1 and 19.2, our total aggregate liability arising out of or in connection with the Services or these Terms shall not exceed the total amount paid by you to us in the 12 months immediately preceding the event giving rise to the claim.

19.4 Basis of Claims

These limitations apply whether the claim arises in contract, tort, negligence, breach of statutory duty, misrepresentation, restitution, or otherwise.

20. Indemnity

20.1 Indemnity by You

You agree to indemnify and hold harmless Astero Digital Ltd, its directors, officers, employees, contractors, and affiliates from and against any claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising out of or related to:

• your use of the Services;
• your Customer Data;
• your breach of these Terms;
• your violation of applicable law or third-party rights.

21. Changes to These Terms

21.1 Changes to These Terms

We may amend these Terms from time to time.

21.2 Effective Date of Changes

Updated Terms will become effective when posted on our website unless a later effective date is stated.

21.3 Notice of Material Changes

Where we consider a change material, we may provide notice by email, through the Services, or by posting a notice on the website.

21.4 Continued Use as Acceptance

Your continued use of the Services after the effective date of the revised Terms constitutes acceptance of the updated Terms.

22. Governing Law and Jurisdiction

22.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales.

22.2 Jurisdiction

The courts of England and Wales shall have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms, except where mandatory consumer law provides otherwise.

23. General

23.1 Entire Agreement

These Terms constitute the entire agreement between you and Astero Digital Ltd in relation to the Services, except for any separate written agreement, order form, enterprise agreement, or data processing agreement expressly entered into between the parties.

23.2 Severability

If any provision of these Terms is held to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

23.3 No Waiver

Our failure to enforce any provision shall not constitute a waiver of that provision or any other right.

23.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms as part of a merger, acquisition, reorganisation, or sale of assets.

24. Contact Details

If you have any questions about these Terms and Conditions, please contact:

Astero Digital Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: contact@astero.in
Website: astero.in